Effective Date: October 3, 2025
Information We Collect
- Personal Information: When registering for an account, making a purchase, contacting support, subscribing to newsletters, or filling out forms, we may collect data such as your name, email address, postal address, phone number, payment information, and company details.
- Technical Data: We automatically collect non-personal data such as IP address, browser type, referring pages, operating system, device details, and access times using analytics tools and server logs.
- Cookies and Tracking: We use first-party and third-party cookies, pixels, and similar technologies (like Google Analytics, Google AdWords, and remarketing services) to understand user behavior, optimize our offerings, serve targeted ads, and improve website performance. See our separate Cookie Policy for details.
How We Use Your Data
- To provide, operate, and maintain Open Edge services.
- To process transactions, billing, and account management.
- To respond to inquiries, offer support, and notify about changes or service updates.
- To personalize user experience and deliver relevant marketing or promotional content.
- To ensure website and service security, prevent misuse or fraud, and comply with applicable laws.
Legal Basis For Data Processing
Open Edge only processes personal information when there is a legal basis, including:
- Our legitimate interests, such as improving services and ensuring security.
- Your explicit consent.
- Performance of a contract (providing the services you request).
- Compliance with legal obligations.
Sharing And Disclosure
We may share personal information with:
- Service Providers: Parties that process data on our behalf for hosting, analytics, payment, or customer support, subject to strict confidentiality agreements.
- Legal Compliance: Authorities or other parties if required by law, regulation, or to defend legal claims.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
We do not sell, rent, or lease personal information to third parties for marketing purposes without your consent.
Data Security
We implement administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. All financial transactions use encrypted transmission methods.
International Data Transfers
Your data may be stored and processed in countries outside your own, including where our servers, service providers, or partners are located. We take appropriate steps to ensure adequate protection of your data in line with applicable law (such as the GDPR).
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
User Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent to data processing.
- Object to or restrict certain processing activities.
- Request data portability.
- To exercise these rights, contact us at [email protected]. We may require verification of your identity.
Children’s Privacy
Our services are not intended for individuals under 16 years old, and we do not knowingly collect data from children.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the revision date will be updated. If significant changes are made, we will notify users via email or website notification, as required by law.
Contact Information
For questions regarding this Privacy Policy or to exercise your data rights, contact:
Open Edge LLC
Email: [email protected]
Mailing Address: 30 N Gould St Ste N, Sheridan, WY 82801 USA